Applies to Microsoft IIS 5.x only.
If the iConsole application server uses IIS 5.x, users can encounter the following error messages when trying to send audit emails.
"SMTP server not running / Connection not configured correctly; The transport failed to connect to the server."
"Relay not configured correctly; The server rejected one or more recipient addresses. The server response was: 550 5.7.1. Unable to relay for lynda.steel@unipraxis.com."
These errors occur if the SMTP server is not running or the connection is not configured correctly. F
Typically, an audit email contains the original .msg file as an attachment. If this is the case, and the email failed to send, users will encounter the following error message on trying to resend the same email:
"System.Reflection.TargetInvocationException:"
The reason for this is because when the iConsole sends an email with an attachment, it creates a temporary file for the attachment which is then deleted when the email is sent. If the SMTP server is not running or the connection is not configured correctly, the temporary file is not deleted and the email cannot be sent.
To enable the iConsole to send audit emails with or without the original .msg file, you must first ensure that the SMTP server is correctly configured and running and then restart IIS.
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