Archive Integration Guide › Remote Data Manager › Support for Multiple RDM Servers

Support for Multiple RDM Servers

It is possible to have multiple RDMs connected to the same CMS. This enables CA DataMinder to retrieve events from third party remote storage locations more efficiently by sharing requests across all installed RDMs.

If an RDM stops responding, future requests for archived files are directed to any remaining RDM servers. The CMS will try to reconnect to the failed RDM after 15 minutes. To configure this retry interval, you must edit the startup.properties file:

1. Stop the 'CA DataMinder infrastructure' service. From a command prompt, run:

   net stop wgninfra
   

2. Edit the startup.properties file. Find this file in the \system subfolder of the CA DataMinder installation folder.
3. Open this file and add the following line:

   service.retrydelaysecs=600
   

   The retry interval is specified in seconds. This example sets the retry interval to 10 minutes.

4. Restart the CA DataMinder infrastructure service. From a command prompt, run:

   net start wgninfra
   

   Note: For full details, please contact CA Technical Support.