Platform Deployment Guide › About Platform Deployment › CA Support

CA Support

To contact CA Support, go to:

http://ca.com/support

If you do contact CA Technical, they may ask you to supply:

• The infrastructure log file, wgninfra.out.
• Any relevant system log files. These take the format: stderr_200201200945.log.

These are all located in CA's \data\log subfolder of the Windows All Users profile; see Where are log files saved?