When you search the iConsole for instant message events captured by the NBA, the available search filters are similar to those for email searches. For example, you can search by subject or participant email addresses. The iConsole standard search also includes an ‘Instant Message Network’ field where you can explicitly choose IM networks, such as Jabber or Yahoo!
In addition, event titles for IM events captured by the NBA are prefixed with the channel type (such as CHAT-YAHOO), enabling you to search for specific IM channels. But as with NBA email searches, you may not be able to search by user or group.
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