Network Integration Guide › Troubleshooting › IP Addresses in Captured Data do not Match Workstation Addresses

IP Addresses in Captured Data do not Match Workstation Addresses

If the network location of your NBA is inappropriate, the machine IP addresses added to the filenames for captured files and emails may not match the workstation IP addresses for the associated users.

Specifically, the NBA must not be connected between your corporate firewall and the Internet. It needs to listen to traffic before the firewall or other device that uses NAT (Network Address Translation) to hide local addresses from the Internet.