Platform Deployment Guide › EML Conversion Utilities: Cnv2email and BB2email › Cnv2email.exe Utility › IM Conversion Process

IM Conversion Process

The conversion process involves the following steps:

1. The IM Import utility, IMFrontEnd.exe, extracts IM conversations from dump files and converts them into CNV files.
2. Cnv2email.exe converts the resulting CNV files into EML files, chapterized if necessary.

   Conversion operations are configured using parameters in a configuration file, cnv2email.ini.

3. These EML files can then be:
   • Imported directly into the CMS by running an Event Import job or Import Policy job, or
   • Forwarded to an Exchange journal mailbox. You typically choose this method if your existing email archive solution extracts emails from Exchange journal mailboxes. You can then import the EML files from the journal mailbox into the CMS using the appropriate CA DataMinder archive integration feature.