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Synchronizing Email Addresses

Important! User email addresses on the CMS must remain synchronized with your principal user directory (typically an LDAP directory such as Active Directory).

One of the most important reasons for using Account Import is to synchronize email addresses in the CMS database with addresses in the LDAP directory. Such synchronization is essential for CA DataMinder features that rely on email address mapping.

During synchronization, any addresses in the CMS database that are not present in the LDAP directory are deleted from the CMS. For example, if an email address has been deleted from the LDAP directory since the last synchronization, it is deleted from the CMS database during the next synchronization.