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Adding Smart Tags to Emails

Smart tags are generated by the policy engine as XML and passed back to the Universal Adapter, which then adds the XML to the email in a specified property.

The Universal Adapter can then output the email to a third party archive solution where its smart tag details can be processed. See below for an example of the Smart Tag XML data:

<?xml version="1.0" encoding="UTF-16" ?> 
<apm schema_version="1" xmlns="http://www.orchestria.com"
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  xsi:schemaLocation="http://www.orchestria.com xmleventattributes.xsd"> 
<policy> 
 <state> 
  <smart_tags> 
   <smart_tag name="st name1"> 
    <value>st value 1</value> 
   </smart_tag> 
   <smart_tag name="st name2"> 
    <value>st value 2</value> 
    <value>st value 3</value> 
   </smart_tag> 
  </smart_tags> 
 </state> 
</policy> 
</apm>

More information:

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