When you view an email or IM event in the Search Results screen, the iConsole lists all the ‘participants’ (email recipients and senders or IM participants) in the Mail and Information tabs. If the event has a large number of participants, the process of retrieving them can take a long time and sometimes causes timeout problems.
You can configure how many participants are displayed in these tabs by configuring values in the WebService registry key on the iConsole application server.
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