By default, the iConsole displays reports in XML Spreadsheet format, but some reports output results in other formats such as PDF. Such reports typically require a post-processing application (for example, Apache FOP) to convert the output. To safeguard against the conversion process failing or taking too long, you can specify the maximum time allowed for the conversion.
If this timeout expires before the conversion is complete, the report is effectively canceled. An on‑screen warning notifies the reviewer that the report has failed and a corresponding entry is written to the iConsole log file (see Configure iConsole log files).
To configure the results conversion timeout, you need to modify a value in the WebService registry key on the iConsole application server. Within this registry key, modify the following value:
Type: REG_DWORD
Data: Defaults to 300. Specifies the maximum time allowed (in seconds) for the results conversion. The timeout begins when the conversion process starts; it does not apply to the time taken to retrieve the report results from the database. When the timeout expires, the report is canceled.
Important: Only change this registry setting if instructed to do so by CA technical staff.
If you often open and close the same large policy, it may take a long time to load. Use this setting to increase the period how long the policy remains cached (at the expense of memory used).
You find the following key in the WebService key:
Type: DWORD
Default: 10 minutes
Specifies the policy cache timeout. The policy document is automatically cached the first time a number of settings are requested. Only the document is cached, individual policy settings are not cached. The policy cache is unloaded when the user's editing session is finished, and after the specified time period after the user closes the browser.
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