If the NBA passes an email to a policy engine for analysis and that email is subsequently blocked, you can set up CA DataMinder to send a notification email to the sender, informing them that their email was not sent. The notification procedure depends on whether or not CA DataMinder recognizes the sender:
In this situation, the sender uses Outlook or Notes to send an email to an external recipient. The recipient can be a Webmail account (such as MyFriend@Hotmail.com) or a corporate account in an external organization (such as MyFriend@Company.com).
Because the sender is known to CA DataMinder (their email address can be mapped to a CA DataMinder user account), CA DataMinder is able to send a notification email directly to them. This notification email is sent internally, via your corporate email server.
In this situation, the sender uses a Web-based service such as Hotmail to send a Webmail to an external recipient. As for scenario 1, the recipient can be another Webmail account or a corporate account in an external organization.
In either case, the sender’s Webmail address (such as mysteryman@hotmail.com) cannot be mapped to a CA DataMinder user account. The notification email is therefore sent externally through the NBA to the sender’s Webmail address.
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