Platform Deployment Guide › EML Conversion Utilities: Cnv2email and BB2email › Embedded Content Details Saved in EML x-headers › Configure Policy Engines to Detect Embedded Content Emails

Configure Policy Engines to Detect Embedded Content Emails

Policy engines need to distinguish between ‘genuine’ emails and ‘embedded content’ emails. This is accomplished through a setting in the machine policy. The Embedded Message Identification setting in the \Policy Engine folder enables policy engines to detect embedded content emails and set the event type as ‘embedded IM’, ‘Bloomberg’, or ‘eFax’. For IM conversations, this setting can also be used to extract or set the IM network.

Important! You must configure outgoing email triggers in the user policy to capture or apply smart tags to embedded IM conversations or Bloomberg messages!