New iConsole Reports

The standard iConsole reports now include:

Incident Cause Frequency Report: Shows incident counts for specific policy conditions: Parameter 7 words detected by a Document Classifier trigger; e-mail senders; and e-mail subject lines. This diagnostic report is designed for policy administrators. It allows them to understand how policy is being applied to real data and, if necessary, to fine tune those policies to reduce false positive results. Note that you can also drill down into the results to see the individual events.
Reviewer Activity Report: Shows the activity of individual reviewers in terms of the number of events viewed and audited. This report enables managers to monitor reviewer activity and, if necessary, confirm that events are being audited correctly.
Review Latency Report: Shows the level of events that are still unreviewed. The report identifies the reviewers and the user groups associated with the unreviewed events. It also indicates how many days these events have been waiting to be reviewed. Percentage scores allow you to compare review rates by reviewer or/and user group.