CA DataMinder uses the Remote Data Manager (RDM) to retrieve events from EmailXtender when a reviewer searches for events.
When the External Agent API receives data from EmailXtender, it converts the archived email into a CA DataMinder event file along with a unique event identifier. This identifier is added to the event metadata and replicated to the CMS. The RDM then uses this identifier to retrieve the e‑mail from EmailXtender during subsequent event searches.
You can install the RDM on any CA DataMinder server. For full details, see Install the RDM.
Important! If you rename the EMC EmailXtender host server, any references within CA DataMinder to emails archived to that server will no longer be valid, as the machine name forms part of the unique event identifier. This means that although the CMS will keep a summary of event data for such events, their mail content will no longer be retrievable.
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