Archive Integration Guide › IBM Content Collector › Integration Procedure for IBM Content Collector › Grant Read Access to the CA Data Protection Import Web Service

Grant Read Access to the CA Data Protection Import Web Service

The CA Data Protection Import Web Service requires read access to the folder that IBM Content Collector uses to store email attachments.

The CA Data Protection Import Web Service runs as the ‘NETWORK SERVICE’ account and requires Read access to the folder that IBM Content Collector uses to store email attachments. This folder is specified by the Working Directory setting on the properties page of the specified Connector.

Follow these steps:

1. On the IBM Content Collector host server, browse to the Working Directory folder. By default, this folder is:

   C:\Users\iccadm\AppData\Local\Temp
   

2. View the Security properties for this folder.
3. Add the 'NETWORK SERVICE' account to this folder and allow the Read permission.

   Note: Do not ignore the space! Do not try to add a 'NetworkService' account.