Before you install the BusinessObjects Universe for CA Data Protection, the JAVA_HOME environment variable must be in scope and set to the correct JRE path:
For default CA Business Intelligence installations on 32-bit Windows Servers, the JRE path is:
C:\Program Files\CA\SC\CommonReporting3\jre
For default CA Business Intelligence installations on 64-bit Windows Servers, the JRE path is:
C:\Program Files (x86)\CA\SC\CommonReporting3\jre
To Test If JAVA_HOME is Specified
Run the following command to test whether JAVA_HOME exists and is in scope:
SET JAVA_HOME
If JAVA_HOME already exists, this command displays the path that JAVA_HOME is set to. If JAVA_HOME does not exist, this command returns a 'Not Defined' message.
To Add JAVA_HOME
If JAVA_HOME does not already exist as a system variable or a user variable, do one of the following:
For details, see step 4 of s'Install the BusinessObjects Universe.
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