When a trigger detects key words or phrases, it applies the following rules:
A trigger only matches whole words. So unipr does not match Unipraxis.
Some characters require special handling. To detect them in their literal sense, you must 'escape' them with a '\' backslash character. These special characters are:
{ } | [ ] % ? * \
See the following sections for details.
CA Data Protection matches spaces between words. Such spaces create a single, composite search term. So if the search text is unipraxis solutions, the trigger confirms a match if it detects the phrase unipraxis solutions.
But by default, CA Data Protection ignores other spaces when searching for key words or phrases. These other spaces include tabs, line breaks, and spaces next to numbers or punctuation.
By default, matching is not case-sensitive. So unipraxis solutions matches Unipraxis Solutions.
By default, a trigger ignores the hyphen in hyphenated words. So email matches email and e-mail.
By default, a trigger matches punctuation when searching for key words or phrases, so Unipraxis Win!! matches Unipraxis Win!! but not Unipraxis Win! or Unipraxis Win. However, you can disable punctuation matching if you require more flexible matching. This can arise if your key words or phrases are frequently used with incorrect or inconsistent punctuation.
You can use wildcard characters * and ? when you define a list of trigger words or phrases. Substitute * for zero or more characters. Substitute ? for a single character. For example, ref??? matches words such as ref328.
You can set a maximum size for files being searched to prevent excessive memory usage.
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