Deployment Guide › Third-Party Integration › EMC SourceOne Integration › Use the RDM to Retrieve SourceOne Archived Events

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Use the RDM to Retrieve SourceOne Archived Events

When SourceOne passes emails to the SourceOne archive agent, each email includes a unique identifier. In turn, the archive agent passes this identifier to a policy engine. When the policy engine processes the email from SourceOne, it generates a CA DLP email event and adds the unique identifier to the event’s metadata. The event and its identifier are then replicated to the CMS. The RDM will use this identifier to retrieve the email from the SourceOne archive during subsequent event searches.

You can install the RDM on any CA DLP server. The architecture diagram in EMC SourceOne Integration shows the RDM installed on the CMS server.

To set up event retrieval

  1. Install the RDM

    For full details, see Install the RDM. Briefly, the RDM is part of the CA DLP Platform. You install it using the CA DLP server installation wizard. When this wizard launches:

    1. In the Custom Setup screen, expand the Enterprise Server feature and choose Remote Data Manager.
    2. In the Service Accounts screen, set the the logon account used by the local CA DLP infrastructure service to be the same as the SourceOne service account.
    3. In the Remote Data Manager Configuration screen, select EMC EmailXtender for Exchange from the archive list.

      Important! The EmailXtender feature enables RDM integration with both EmailXtender and SourceOne!

    4. Still in the Remote Data Manager Configuration screen, specify the SourceOne Server. Enter the name or IP address of the machine hosting SourceOne (that is, the DMS server).

      If the SourceOne host machine changes subsequently after installing the RDM, you must edit the registry to specify the new host.

  2. Install EMC SourceOne SRE Initialization

    Finally, if the RDM is running remotely and not installed on your SourceOne management server, you must install EMC SourceOne SRE Initialization package (ES1_SRESetup.exe). This enables the RDM to connect to SourceOne.

    Note: You can obtain the SRE Initialization package from EMC. The minumum supported SRE version is 6.51.1317.

More information:

Configure the SourceOne Archive Agent

EMC SourceOne Integration