Deployment Guide › Third-Party Integration › Remote Data Manager › RDM Requirements

RDM Requirements

The following are RDM requirements:

Archive solutions

For the current release, the RDM utility supports Autonomy Message Manager, Zantaz EAS and Digital Safe, Symantec Enterprise Vault, IBM DB2 CommonStore, and EMC EmailXtender and SourceOne.

Note: RDM configuration for Enterprise Vault requires the RDM to be installed on the SEV server or EV Administration Console.

Email solution

The host machine must have an e‑mail client installed:

• Outlook 2003 or later if retrieving Exchange e‑mails from a third party archive.
• Lotus Notes 6.5 or later if retrieving Domino e‑mails from a third party archive.

Important! This must be the default email application on the host machine.

CA DLP infrastructure

You must change the logon account for the infrastructure service to a named user. For integrations with EAS, EV and SourceOne, there are additional requirements.

IIS server

RDM requests are serviced by an IIS server; you must specify the IIS server by name, not by IP address. For details, see step 6 in ‘Install the RDM’.

More information:

Integration Requirements