Preparing for Installation › Download the Appropriate CA Cross-Enterprise APM Files

Download the Appropriate CA Cross-Enterprise APM Files

Note: If you only require network data, download, install and configure CA NetMaster NM for TCP/IP. You do not have to download CA Cross-Enterprise APM, but you must have the CA Cross-Enterprise APM license.

The site ID is given access on CA Support Online to the products being installed.

Follow these steps:

1. Access CA Support Online and log in, creating a login ID if necessary, using the site ID that is supplied by CA Technologies.
2. Access the CA Cross-Enterprise Application Performance Management solution for which you have license from Download Center. Select the latest gen level.
3. Download all files that are needed for the installation. Listed are the core pax files for the data collectors and collection agent.

   CROSS ENTERPRISE APM MEDIA
   CA DB2 TOOLS PK PAX DNLD ONLY
   CA SYSVIEW PRODUCT PACKAGE
   MF NETWK MGM STE PAX DWNLDONLY
   

   Note: The downloaded pax file, CROSS ENTERPRISE APM MEDIA provides the CA Cross-Enterprise APM agent. CA APM Enterprise Manager provides the corresponding management modules and tab views. The CA APM Java agent provides the transaction trace filters and ProbeBuilder Directive (PBD) files.