Enterprise Administration Guide › Managing Shared Accounts › Synchronize Password Consumers

Synchronize Password Consumers

When the password for a service account changes in CA ControlMinder Enterprise Management, the JCS attempts to change the password for each password consumer that is associated with the service account. If the JCS does not change the password for a password consumer, you can use Synchronize Password Consumers to retry the password change.

Follow these steps:

1. In CA ControlMinder Enterprise Management, click Privileged Accounts, Password Consumers, Synchronize Password Consumers.

   The Synchronize Password Consumers task page appears.

2. Select an attribute for the search, type in the filter value, and click Search.

   A list of password consumers that match the filter criteria appears.

   Note: The value of the Endpoint Type field is Windows Agentless because SAM manages service accounts only on Windows Agentless endpoints.

3. Select the password consumers that you want to synchronize and click Submit.

   The JCS tries to update the password for the selected password consumers.

   Note: The JCS makes five (5) attempts to update the password consumer. If the JCS failed to update the password consumer, it is marked as out of sync and requires you to manually synchronize the password consumer.

More information:

How SAM Notifies a Password Consumer of a Password Change

Password Consumer Example: Windows Scheduled Task