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Manage a Shared Account Request

A privileged account request lets a user check out a privileged account that they are otherwise not authorized to check out. Once a SAM Approver approves a privileged account access request, the requester can check out the privileged account during the period in which the request is valid. You can delete the privileged account request to prevent the user from being able to check out the account the request applies to. To delete the privileged account request your account must have the default Privileged Account Request or SAM Target System Manager roles that are assigned, or an equivalent role that contains this task.

Follow these steps:

  1. Select Home, My Accounts, Manage Privileged Account Requests.

    The Manage Privileged Account Requests page appears.

  2. Select an attribute for the search, type in the filter value, and click Search.

    A list of shared account exceptions that match the filter criteria appears.

  3. Select the shared account request that you want to delete and click Select.

    A confirmation message appears asking you if you want to delete the selected shared account request.

  4. Click Yes.

    The shared account request is deleted.