Enterprise Administration Guide › Managing Shared Accounts › Manually Reset a Privileged Account Password

Manually Reset a Privileged Account Password

Use the manual password reset task to reset an account password and manually generate a new password for the privileged account. The new password must comply with the password policy that is assigned to the selected privileged account.

Important! When you reset the password on an account, the previous password becomes obsolete. Any users that are using the previous password must check in the account and check out the account to continue to log in to the managed devices.

We strongly recommend that you use the manual password reset only when managing privileged accounts originating from disconnected endpoints. Change the password CA ControlMinder Enterprise Management stores each time that you change the password on the disconnected endpoint.

Follow these steps:

1. Click Privileged Accounts, Accounts, Manual Password Reset.

   The Manual Password Reset: Select Privileged Account page appears.

2. Select an attribute for the search, type in the filter value, and click Search.

   A list of privileged accounts that match the filter criteria appears.

3. Select the privileged account to change the password of and click Select.

   The Manual Password Reset page appears.

4. Type the new password and confirm it, then click Submit.

   CA ControlMinder Enterprise Management submits the task to change the account password.