Enterprise Administration Guide › Managing Shared Accounts › Show Previous Privileged Account Passwords

Show Previous Privileged Account Passwords

If as a result of a failure to the endpoint you have restored the endpoint from a backup, the administrator account password on the endpoint is not synchronized with the one that is stored in the SAM database. To log in or connect to the endpoint, you must have the administrator password from the period of the backup you used.

On each password change, SAM stores the previous passwords, which enable you to select one of the previously used password to connect to the endpoint you restored.

Follow these steps:

1. In CA ControlMinder Enterprise Management, select Privileged Accounts, Accounts, Show Previous Account Password.

   The Show Previous Account Passwords: Select Privileged Account search screen opens.

2. Select an attribute for the search, type in the filter value, and click Search.

   A list of endpoints and privileged accounts that match the criteria appear.

3. Select a privileged account from the list and click Select.

   A screen appears, displaying the account details and password history, sorted by date.

4. Select an entry from the list and click Show Password.

   CA ControlMinder Enterprise Management displays the privileged account password at the top of the screen. You can now log in to the endpoint using the password.

5. Click Close.