Troubleshooting Guide › Installing CA ControlMinder Endpoints and Server Components › Enterprise Management Server Fails To Register Endpoints Type

Enterprise Management Server Fails To Register Endpoints Type

Symptom:

I cannot view the endpoint types when I attempt to register the endpoint, after installing the Enterprise Management Server.

Solution:

The componentregistration utility registers the endpoints with the Enterprise Management Server. When the installation fails to register the endpoints, you can manually run the componentregistration utility.

Follow these steps:

1. Log in to the Enterprise Management Server.
2. Open a Command Prompt window and navigate to the following bin directory:

   \ProgramFiles\CA\AccessControlServer\APMS\AccessControl\bin\
   

3. Execute the ComponentRegistration utility by running the following command:

   ComponentRegistration -comp jcs -register -userDN <user> -serverDN <server> -pwd <communication_password> -port CA Portal -ssl yes
   

   For example: ComponentRegistration -comp jcs -register -userDN cn=root,dc=etasa -serverDN dc=im,dc=etasa -pwd password -port 20411 -ssl yes

4. Restart CA ControlMinder Services.
5. Verify that the endpoint types are registered by logging in to CA ControlMinder Enterprise Management.
6. Browse to Privileged Accounts, Endpoints, View Endpoints Types and check the listed endpoints types.

You have successfully registered the endpoint types.