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How to Troubleshoot the Reporting Service

The CA ControlMinder reporting service lets you view the security status of each endpoint (users, groups, and resources) in a central location. When you troubleshoot the reporting service, you check each of its components in turn.

The following process helps you troubleshoot the reporting service:

  1. Do one of the following, as appropriate to the operating system on the endpoint:
  2. Troubleshoot the Distribution Server.
  3. Troubleshoot JBoss.
  4. Troubleshoot the Report Portal.