Troubleshooting Guide › Creating Policies and Access Authorities › Global Password Policies Lock Users Out of Protected Systems

Global Password Policies Lock Users Out of Protected Systems

Symptom:

When I implement a global password policy, the password policy locks users out of systems protected by CA ControlMinder.

Solution:

Create a separate password policy for the users who must access the CA ControlMinder-protected system. Use a profile group to create a password policy for these users.

The following process describes how to use a profile group to implement a password policy:

1. Create a profile group.
2. Set the password policy for the profile group.
3. Assign the users to the profile group.

   The password policy that you set for the profile group now applies to the users associated with the profile group.