Troubleshooting Guide › Creating Policies and Access Authorities › Task Delegation Hangs for Interactive Application

Task Delegation Hangs for Interactive Application

Valid on Windows

Symptom:

I write a task delegation rule that lets a user run an interactive Windows application, for example, notepad.exe. When the user tries to run the application, the task delegation hangs.

Solution:

The interactive flag must be set for the SUDO class record that permits the user to run the application. If you use task delegation to run an interactive Windows application and the interactive flag is not set, the application runs in the background and you cannot interact with it.

To fix this problem, do the following:

1. Set the interactive flag for the SUDO record:

   er SUDO resourceName interactive
   

   resourceName

   Specifies the name of the resource record that lets the user run the application.

   The interactive flag is set for the specified resource.

2. Restart the Task Delegation service, as follows:
   1. Kill the interactive application.
   2. If task delegation still hangs, restart CA ControlMinder.

Note: For more information about task delegation and defining SUDO records, see the Endpoint Administration Guide for Windows.