Service Management › Create Services and Management Profiles from the Service Profiler › Enable the Java Add-on in Your Browser

Enable the Java Add-on in Your Browser

Before you use Service Profiler or the visualization functionality, enable the Java Add-on in your browser.

Follow these steps: (Internet Explorer)

1. Open Internet Explorer and select Tools, Manage Add-ons.
2. In the Manage Add-ons dialog, locate Java Plug-In 2 SSV Helper, select it, and click Enable.
3. In the Enable Add-on dialog, click Enable to confirm the selection.
4. In the Manage Add-ons dialog, click Close.
5. Close and reopen the browser.

Follow these steps: (Firefox)

1. Open Firefox, click the Firefox drop-down menu.
2. Click Add-ons, then click Plugins.
3. Locate Java Platform <version_number> in the list of plugins, then click Enable.
4. Close and reopen the browser.