Create a Service and a Management Profile with the Service Profiler

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Create a Service and a Management Profile with the Service Profiler

Use the Service Profiler to create a service and a management profile to use with a service. Using the Service Profiler has the following advantages over using the Create Service wizard:

The Service Profiler creates a graphic representation of the service elements each time you save the service.
When you add a server to the service with the Service Profiler, you can include any servers with a relationship to the added server.

Follow these steps:

In the Service Profiler, do one of the following actions:
- Click the Open icon ( ) in the Service Profile pane to create a service that is based on an existing service profile. In the Open Service Profile dialog, select a profile, then click OK.
- Click (+) in the Service Profile pane to create a service.
Select the elements for the service from the panels in the Graph Content panel as described in step 2 of the preceding section.
In the Graph View pane, review the contents of the service. If necessary, repeat Step 2 to add or remove elements.
Click Apply. The application displays the selected elements in the following places:

Graph View pane

Includes a legend that describes the graphical elements in the service.

Service View pane

Displays the servers and blueprints in the service in expandable folders.
In the Service View pane, click Save Service.
On the Service tab in the Save Service dialog, enter the following information:

Name

Defines a name for the new service.

Description

Describes the service and its purpose.

Management Profile

Defines the management profile that is assigned to the service.

By default, the application appends the contents of the Name field with Service Profiler (that is, nameServiceProfiler) in the Management Profile field. You can edit the name or you can select an existing profile (including the Use Default Profile option) from the drop-down list.

Business Owner

Defines the owner of the service.

Business Process

Defines the business operation that is associated with the service.

IT Owner

Defines the IT organization that is responsible for the service components.

Location

Defines the geographic location of the service.

Note

Defines additional information to associate with the service.
In the Save Services dialog, click the Discovery Options tab.
On the Discovery Options tab, enter the following information to define the management profile:
Collect Hardware Information

Specifies whether information about the physical host computer is discovered and managed in CA Configuration Automation.

Collect Networking Information

Specifies whether information about the network is discovered and managed in CA Configuration Automation.

Collect Storage Information

Specifies whether information about storage devices is discovered and managed in CA Configuration Automation.

Collect Server Properties
Specifies whether information about servers is discovered and managed in CA Configuration Automation. The Server Properties that NDG discovery operations returns are stored on the following pages that are linked from the Servers tab page:
- Server Details
- Virtualization
- Network Adapters
- Hardware
- Applications
- Services/Daemons
- Open Ports
- Relationships
The Server Properties component is created and updated under the following scenarios for servers in the Managed state:
- Servers that are discovered or updated during network discovery (NDG)
- Discovery or a refresh that a Management Profile initiates (scheduled, manual, or using the SDK)
Search the Registry

Specifies whether discovery operations associated with this profile search the Windows Registry.

Follow Symbolic Links

Specifies whether the discovery operations that are associated with the profile search networks and file systems that are connected with a symbolic link.

Include Network Drives

Specifies whether the discovery operations that are associated with the profile search network drives.

Refresh Previously Discovered Components

Specifies whether the discovery operation updates software components already in inventory.

Discovery Time Limit

Defines the interval after which to terminate a discovery operation. Most discovery operations require only a few minutes. The duration of the search can become long when searching large file systems, particularly if the Agent Priority is set to its lowest value. If a search exceeds the Discovery Time Limit value, the discovery operation ends without returning results.

Default Search Root
Defines the directory in which to begin the search for profiles that are used in the following situations:
- On some combination of computers that runs Windows, UNIX, and Linux
- Only on computers that run Linux or UNIX
Windows Search Root

Defines the folder in which to begin the search for profiles that are used only on Windows computers.

File Search Depth

Defines the number of directory levels that you want to search below the search root. If you leave this value blank, CA Configuration Automation searches all directories under the search root.

Perform Discovery on Servers

Specifies to run a discovery operation on the servers to which the profile is assigned.

Use Discovered Components from CCA Database

Specifies to search for service components that were previously discovered and are already stored in the CA Configuration Automation Database.

Perform Discovery Now

Specifies whether to run a discovery operation when you click OK to create the service.
Click OK.
CA Configuration Automation creates a service and a management profile. The application stores the service in the Services table on the Services tab. The application stores the management profile in the Management Profiles table on both the Services tab and Servers tab. If you selected the Perform Discovery Now check box, a discovery operation begins.