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Integration Configuration › How to Install and Configure the Integration › Schedule the CA CMDB Report › GRLoader Email Attachment Example

GRLoader Email Attachment Example

You can optionally configure a user to receive a notification of the GRLoader output as an email attachment after the CA CMDB export report completes,.

The following example the GRLoader output:

18:26:24.937 CI and Relationship Loader for CA Service Desk Manager R12.7.000
 / - - \ \ | / / - - \ |The element type "Name" must be terminated by the matching end-tag "</Name>".
Error occurred at line(152) column( 6) Error(The element type "Name" must be terminated by the matching end-tag "</Name>".)
 
Results:
                  Read   Skipped   Inserts   Updates    Errors  Warnings
CI                 8         0         5         2                   1
Relation           0         0         0         0         0         0

GRLoader completed with errors.
See GRLoader.log for details.
18:26:28.000 GRLoader ended

How to Configure Separate Instances of BOXI_GRLoader and the CA CMDB Export Report

You can create any number of instances with different Filter options that schedule the CA CMDB Export Report at different time intervals. To create an instance, repeat the previously mentioned steps for scheduling BOXI_GRLoader and the CA CMDB Export report.

To help ensure that you have proper synchronization between BOXI_GRLoader and the instance XML file generated by the report, consider the following precautionary steps:

  1. Verify that you provided a separate instance name for each instance of BOXI_GRLoader and the CA CMDB Export report that you want to generate.
  2. Verify that you used separate Events for each instance of the CA CMDB Export.
  3. Use the same Event name between the Event to wait for in BOXI_GRLoader (Step 3e) and the Event to trigger on completion in the CA CMDB Export report (Step 3d).

    Important! Do not use the default Event name when creating multiple instances.

  4. A different configuation file (see step 3d) passes an argument to BOXI_GRLoader, which refers to a different grloader.inputfile than in other running instances.
  5. Verify that the file name and location destination values of the CA CMDB Export report match with the parameters used in BOXI_GRLoader.

Create a Schedule Event

You create a schedule event after scheduling the GRLoader. This event lets GRLoader take the XML file that is generated on a successful completion of the scheduled report and exports the data to CA CMDB.

To create a schedule event

  1. From the CMC, click Events in the Define column.

    The Events list appears.

  2. Click Manage, New Event.

    The New Event page appears.

  3. Perform the following actions:
    1. Select Schedule from the Type drop-down list.
    2. Enter XML Schedule as the Event Name.
    3. Select the Success check box.
  4. Save and close the event.