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CAISDI/Soap Support for CA Service Desk r11 WSDL

CAISDI/Soap Version 14.0, the CA z/OS product Service Desk Interface Web Service Client interface, now supports the higher-level CA Service Desk WSDL, the Release 11.0 level WSDL. Before CAISDI/Soap Version 14.0, the CA Service Desk Release 6.0 level WSDL was required for mainframe product interfacing. CA Service Desk has thus been shipping two levels of the WSDL. CA Service Desk can run the Release 11.0 level WSDL and the Release 6.0 level WSDL concurrently by assigning each a different URL. This enhancement lets the CA Service Desk product team remove the Release 6.0 level WSDL from their product delivery.

CAISDI/Soap Version 14.0 now uses the IBM XML parser so that changes in XML standards do not necessarily require changes to the CAISDI/Soap product.

CAISDI/Soap Version 14.0 has also been enhanced so that it can handle all of the XML processing within the CAISDI/Soap address space. CAISDI/els and CAISDI/med have been updated so that they no longer must perform XML processing themselves. This enhancement gives CAISDI/els and CAISDI/med support for the CA Service Desk Release 11.0 level WSDL too.

CAISDI/Soap Version 14.0 delivers a new started task proc in the CAW0PROC dataset named CASOAPE. This proc is used for communicating with a CA Service Desk that runs the Release 11.0 level WSDL. The original proc named CASOAP is also still delivered for communicating with a CA Service Desk platform that runs the Release 6.0 level WSDL. Depending on your CA product mix, you can discontinue the Release 6.0 level WSDL on your CA Service Desk platform. You can then only run the Release 11.0 level WSDL. You may need to run CASOAP and CASOAPE concurrently.