Reason:
CAISDI/med detected that a requested CA Service Desk ASSIGNEE contact name is not predefined.
Action:
The CAISDI/med task will ignore the CA Service Desk ASSIGNEE contact name specification when opening the current request ticket. No default ASSIGNEE contact name is used. If a TEMPLATE name is specified on the associated PRODUCT statement, and that CA Service Desk template has an ASSIGNEE contact name defined, then the ASSIGNEE contact name on the template will be used on the current request ticket.
The ASSIGNEE contact name specified must be predefined on the CA Service Desk server to which the request tickets are directed.
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