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CA Service Desk Configuration › Configuring CA Technologies Products for CAISDI › CA Technologies Products That Support CA Service Desk Integration › CA Technologies NetMaster Network Management Products › Integrating CAISDI with the CA Technologies NetMaster Alert Monitor › › CA Service Desk HTML Rendering

CA Service Desk HTML Rendering

By default CA Technologies NetMaster Network Management generates CA Service Desk ticket descriptions in HTML format. Your CA Service Desk server must be configured to render HTML tags in the description field correctly. For more information, see HTML Rendering.