Pre-Installation Requirements

CAISDI requires that the following components are installed and properly configured:

TCP/IP on your z/OS system - For information about installing and configuring TCP/IP, see the documentation for the TCP/IP product you have.
CA Service Desk on a server that can be accessed through the network from your z/OS system - The CA Service Desk is a CA Technologies Unix- or PC-based product that automatically streamlines identifying, tracking, and resolving end-user issues and problems.
For details on installation and configuration of the CA Service Desk, see Configure Unicenter Service Desk
CAICCI on your z/OS system - For information about installing and configuring the CAICCI service, see the CA Common Services for z/OS Installation Guide.
The various CAISDI components use CAICCI to communicate with each other. Using CAICCI lets you run the CAISDI/soap address space on one system and access that one address space from all other z/OS systems that are interconnected by CAICCI.
The CAISDI components that are configured and installed on your z/OS system. See Configure CAISDI/elmds.
At least one CA Technologies product that uses the CAISDI interface. For details about configuring a particular CA Technologies mainframe-based product to work with CAISDI, see Configuring CA Technologies Products for CAISDI.