The CAISDI/els component requires access to the CAISDI/soap component to communicate with CA Service Desk. To reduce your configuration tasks, CAISDI/els uses a discovery service of CAICCI to find all available CAISDI/soap z/OS SOAP clients in the environment. Each one is tested to see if the target CA Service Desk server can be accessed through it. The list of SOAP clients through which access can be made is then sorted by response time. The fastest connection is used as the primary connection; all others are queued up as failover candidates in case the primary connection fail.
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