Sites running CA SDM can have any of the following CA Technologies z/OS storage products, Release 11.5 or later, automatically open CA SDM tickets:
A priority code is used to indicate the criticality of events created. This functionality provides integration by recording events from various mainframe systems in a centralized CA SDM. Each of the products that are identified above can create CA SDM tickets for selected events such as resource shortages or possible component failures. For example, CA 1® Tape Management can create an event when the minimum number of Data Set Name Block (DSNB) records in the Tape Management Catalog (TMC) falls below a user-defined threshold.
The CA Technologies products use the CA SDM Integration/event library support (CAISDI/els) component of CA Technologies Common Services. This component provides for the externalization and localization of event text. Event members are delivered with the CA Technologies products listed above and can be customized. In addition, this component lets you:
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