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The CAISDI/soap server component executes in a z/OS address space and provides interface routines to allow applications to communicate with it using the CA Technologies CAICCI. The CAISDI/soap server address space acts as a server to mainframe applications. The CAISDI/soap server address space acts as a SOAP client to Service Desk and communicates using TCP/IP to the target CA Service Desk server using SOAP over HTTP 1.1. This component provides the basic mechanisms to open CA Service Desk tickets. Normally, these tickets are request tickets, but if the CA Service Desk is configured to be ITIL compliant, the tickets will be incident tickets.
With Version 14.0, the CAISDI/soap component is enhanced to support any release of CA Service Desk using r11 or later WSDL and to make use of the IBM XML Parser. The new procedure is CASOAPE.
For r12.0 or earlier (using proc CASOAP)
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