CA CloudMinder Administration › Overview › Tenant Administrator Common Activities

Tenant Administrator Common Activities

As a tenant administrator, you can perform activities in CA CloudMinder, named tasks. The following list specifies common tenant tasks, and where to find additional information on each task.

Note: In the CA CloudMinder Online Help, information is provided for both the tenant administrator and various types of system administrator. The Online Help topics referenced in the following items are designed to assist the tenant administrator.

• Customizing your home page

  You can customize the look-and-feel of your CA CloudMinder home page, including the title, logo, and footer links. For more information, see Customizing the Tenant Settings.

• Managing users
  • You can create, configure and manage users for your CA CloudMinder environment. For more information, see Creating and Configuring a User.
  • You can also modify user profiles, reset passwords, and view a history of user activities.
• Allowing users to perform self-service tasks

  You can make self-service tasks, such as the self-registration and forgotten password tasks, available to users through your corporate web site. For more information, see Allowing Users to Self-Register.

  Note: Your system administrator configures the details of your self-service tasks.

• Administering users and entitlements through admin roles
  • You can control the information and resources a user can access in CA CloudMinder by assigning admin roles. For more information, see Assigning Roles.
  • You can allow other users to share the work of user administration through delegated administration. For more information, see Creating Additional Administrators.

  Note: Your system administrator configures roles for delegated administration. As a tenant administrator, you assign these roles to create additional administrators.

• Configuring and provisioning user accounts
  • You can define endpoints, which are applications in the cloud and in your on-premise environment with which CA CloudMinder interacts. For more information, see Integrating Endpoints.
  • You can assign, or provision, user accounts in endpoints by creating provisioning roles and assigning them to users. For more information, see Creating Roles to Assign Accounts and Assigning Roles.
  • You can specify account details for endpoints, such as the size of a mailbox that is created when a user receives an Exchange account. For more information, see Creating Roles to Assign Accounts.
• Assigning services
  • Services combine user entitlements into a single package. You can directly assign services to users.
  • You can also allow users to request and receive a service themselves, named an Access Request.
  • For more information on the preceding activities, see Making Services Available to Users.

  Note: Your system administrator configures the details of your services. As a tenant administrator, you assign these services to grant sets of entitlements to users.

• Managing workflows
  • You can approve or reject tasks under workflow control. Other users have initiated these tasks, but CA CloudMinder does not complete them until an authorized user gives approval.
  • Your system administrator configures workflows for your tasks. As a tenant administrator, you approve, reject, reassign, or reserve work items to control the fulfillment of these tasks.
  • For more information on the preceding activities, see Workflow Overview.
• Viewing reports

  You can request and view various preconfigured reports. For more information, see Running a Report.

• Managing groups

  You can create, modify and delete groups. For more information, see Groups.

• Managing Password Policies

  You can create password policies that control the composition and pattern of user passwords. For more information, see Password Policies.

• Managing Emails

  You can create email that users receive in various circumstances, such as a confirmation email following self-registration. For more information, see Email Notification Policies.