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Additional Information

MergeConnectionProperties registry key

To be able to change server or database information at runtime for reports that are based on command objects. A registry key named "HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions\MergeConnectionProperties (Yes/No)" was introduced to allow the option of merging old connection properties to new connection properties; however, the problem continues, because the provider is not included in the query definition.

For reports,such as JDBC/XML, users must set the registry key to 'Yes" use the Crystal Enterprise/Report Application Server.

Debugging/Logs

If the CMS does not start, check the /var/log/messages file for the information. This is equivalent to event viewer in windows.