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Validate Email During User Creation

You can determine whether users can enter an email address that already exists in the system. By default, the product allows multiple users to have the same email address.

You can enable a validation step that prevents users from entering an email address that already exists in the system.

Follow these steps:

  1. In the Management Console, select Environments, Tenant Environment.

    The Management Console URL resembles the following address:

  1. Select Advanced Settings, Business Logic Task Handlers, .
  2. Add a User defined property named checkDuplicateEmail. Set the value to true to prevent duplicate email addresses.
  3. Save the settings and restart the environment.