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Assign a Channel to the Organization

CA RiskMinder supports risk evaluation requests coming from multiple channels. By assigning channels to the organization that represents the tenant, you specify the type of risk evaluation requests that must be processed.

When a tenant is created, channels are automatically assigned to the tenant. In addition, a default channel is assigned to the tenant. Perform the procedure that is described in this section only if the tenant administrator requests any changes or additions to these default assignments.

Important! Configuring channels is expected to be a one-time configuration. You can add a channel to your existing deployment, but removing support for a channel and changing the default channel requires careful consideration. If you want to change these settings in a production environment, contact CA Support to understand the implications.

Follow these steps:

  1. Log in to the CA RiskMinder Administration Console as the Global Administrator.
  2. Select Organizations, Manage Organizations.
  3. Use the search feature to search for and open the organization.
  4. Click the RiskFort Configuration tab.
  5. Click Assign Channels and Configure Default Account Types in the General RiskFort Configurations section.
  6. Select the Select Channels to Associate check box for the channels that you want to associate with the organization.
  7. Select one of the assigned channels as the default channel.
  8. Click Save.

    Channels are assigned to the organization.