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How MOM Management Works

Unicenter Management for MOM (MOM Management) discovers MOM servers and managed PCs so that you can see the status of MOM entities in CA NSM WorldView. MOM Management also updates MOM object status and sends MOM alerts to the CA NSM Event Log. The process happens like this:

• WorldView Auto Discovery runs on your MOM network to populate your MDB with WBEM-enabled computers.

  Note: MOM entities can be classified only when they are already in the Unicenter Management Database.

• MOM Discovery communicates with MOM and classifies entities according to their roles as MOM Servers or MOM Managed PCs. A MOM object is created in Unispace for each role that a computer plays.

  To keep MOM information current, run MOM Discovery at regular intervals.

  Note: The discovery process adds WorldView classes and icons for the objects it creates. After discovery, restart the RMI server (rmi_server) so that the icons are displayed correctly.

• MOM Management organizes MOM entities into Business Process Views called MOM Management Views. One view groups entities according to their roles as MOM Servers or MOM Managed PCs. Other views group MOM entities based on their severity.

  MOM entities are visible in the left-pane Topology view of the Management Command Center and on the classic 2D map. From there you can view actual MOM alerts, filter out ones you are not interested in, and acknowledge or resolve alerts.

• MOM Management interfaces with MOM, collects unresolved MOM alerts, and sends them to the Event Log. The alerts are converted into the format of Event messages. You can use Event message records and actions to identify important MOM alerts and act upon them.

  Note: Resolved MOM alerts are not collected.

• MOM Management updates MOM alerts. Use the MOM Management GUI or the momalertalter command in CA NSM to acknowledge an alert, assign someone to fix the situation that caused an alert, and indicate the progress toward resolving the situation.

  Note: On Windows, the node running the CA NSM integration with MOM must be in the local Administrators group on the node where MOM is running.

• The error that caused the MOM alert is corrected.
• MOM Management notifies MOM that the alert is resolved. Use the MOM Management GUI or the momalertalter command.

More information:

MOM Terminology

MOM Alerts as Event Messages

Status of MOM Entities in WorldView