Integration with CA Service Desk Manager › Context Launch Between Client Automation and CA Service Desk Manager › Context Launch from Client Automation to CA Service Desk Manager › Ticket Details in Context of a Software Job Failure

Ticket Details in Context of a Software Job Failure

Software jobs that have failed and raised a CA Service Desk Manager ticket provide a context menu entry Open Service Desk Ticket, which you will see when right-clicking the failed software job. Selecting Open Service Desk Ticket launches the CA Service Desk Manager Web GUI.