Previous Topic: Viewer Properties DialogNext Topic: Configure Recording Options


Configure Viewer Display and Control Options

The Viewer Properties, Viewer tab lets you set up display and control options for the viewer computer.

Follow these steps:

  1. Right-click the Viewer node and select Properties.
  2. The Viewer Properties dialog opens.
  3. Select the Viewer tab.
  4. In the Special Key Sequences (e.g., Alt-Tab) group box, select one or more of the special key sequence options.

    Note: The only exception to this rule is the Ctrl+Alt+Del key sequence. This always operates on the local computer and is never redirected to the remote computer. However, you may create a hot key that simulates Ctrl+Alt+Del. See Step 5.

    Default: True

    Note: On some European keyboards, the right-hand Alt key is labeled Alt Gr and is used to display European characters. For example, on a UK keyboard, Alt Gr+4 prints a Euro currency symbol. If the Redirect Extended keys option is enabled, the Alt Gr key functions like a normal left Alt key. To obtain the functionality of the Alt Gr key, you can press Ctrl+Alt instead.

  5. (Optional) From the Ctrl-Alt + drop-down list, select a key to add to Ctrl-Alt to simulate the Ctrl-Alt-Del shortcut. The options are as follows: Insert, Home, End, Page Up, Page Down, and Backspace.

    Default: Insert

  6. Specify the encryption option to be used for session data. The options are as follows:
    Off

    Specifies that the remote control, chat, and file transfer data is not encrypted.

    Note: If the target host is operating in FIPS‑preferred or FIPS‑only mode, this option has no effect—the data is always encrypted using FIPS‑compliant cryptography.

    Keyboard

    Specifies that the remote control viewer and host session data is encrypted but not the data that is sent or received using file transfer and chat.

    Full

    Specifies that all session data is encrypted including file transfer and chat communications. Authentication data (for example, user name and password) to establish the session is always encrypted regardless of the setting used for session data.

    Default: Off

    Note: Encryption for file transfer is also controlled on the File Transfer tab. For information about enabling encryption on a host computer, see the Remote Control Host Help.

  7. Specify one or more scroll mode configuration options.
  8. Click OK.

    Your viewer display and control options are saved.