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Specify Settings for Heuristic Scanning

The Settings for Heuristic Scanning dialog displays the various sources the agent can scan for discovering the software installed on the agent computers. You can choose the sources to be scanned so that the asset management agent scans only those sources. By default, the Add/Remove Programs database and MSI are selected.

Note: Unknown virtual application images discovered by heuristic scanning are also displayed in the DSM Explorer and software definitions can be created for them. (The heuristic scanner cannot detect streamed ThinApp virtual applications.) However, the software contained within the virtual application image is taken at face value and cannot be trusted. Therefore, CA recommends using the signature scanner to inventory virtual application images unless you already use the heuristic scanner as the primary source of software inventory in your enterprise. See the Asset Management Administration Guide for more information.

Note: By default, heuristic scanning results are not replicated on the enterprise manager. But, you can configure them through the DSM Explorer. To enable or disable the replication, navigate to the Software, Discovered node and select Replicate Heuristic to Enterprise from the context menu of the Discovered node. The modified configuration is applicable to all the computers in this group. For more information, see the Implementation Guide.

To specify settings for heuristic scanning

  1. Select from the following options the sources you want to scan:
    Add/Remove Programs database

    Scans the Windows Add/Remove Programs database for the installed applications.

    MSI (Microsoft Software Installer)

    Scans the MSI database for the installed applications.

    Shortcuts - Desktop

    Scans the shortcuts placed in the desktop of the currently logged-in user, if the relevant Collect task is assigned to "User," or all users, if the relevant Collect task is assigned to "All Users."

    Note: If you have uninstalled any software and the shortcut still remains in the desktop, selecting this check box will detect it as installed software.

    Shortcuts - Start menu

    Scans the Windows Start menu of the currently logged-in user.

    Note: This option is not valid for ThinApp virtual application images.

    ThinApp Virtual Application Images

    Scans the desktop and Start menu for shortcuts to ThinApp virtual application images.

    Note: Streamed ThinApp applications cannot be detected using heuristic scanning.

    Microsoft App-V Virtual Application Images

    Scans the Microsoft App-V Client for virtual application images.

  2. Click OK.

Note: The agent attempts to correlate information from all sources, but you may get redundant entries if you select more than one source.

More information:

Discovered Software