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Diagnostics and Tracing

The common DSM tracing system is used to record detailed information while a CA Client Automation Integration for MDM Asset Integration task is being run. The following are the trace files used:

TRC_<engine name>

Includes the tracing information related to CA MDM Asset Integration engine task. For more information about Log configuration, refer to Client Automation general tracing and logging.

TRC_MDM_MDMDataIn

Includes the tracing information related to CA Client Automation Integration for MDM Asset Information solution. For more information about MDM Integration Solution log configuration, see the topic, Configuring Log File for CA MDM Asset Integration for Client Automation.

If you notice that the assets are not available in DSM Explorer, refer the following log files to identify the problem:

TRC_MDM_MDMDataIn

Includes the tracing information related to CA MDM Integration Solution for connection authentication, collection of device asset data, and XIU files generation.

TRC_<linked task_engine name>.log

Includes the tracing information related to CA MDM Asset Integration Engine Task execution.

TRC_ASSETCOLLECTOR_0.log

Includes the tracing information related to generated XIU files for processing by Asset Collector.

TRC_SYSTEMENGINE_0.log

Includes the tracing information related to System Engine that processes the inventory information collected from Asset Collector and insert into MDB.