Symptom:
The Default Software Contents Download job may fail due to network problems. This is indicated by the entry–Unknown error occurred attempting evmUpdate1_0 .RC:-6 in the cic.log file.
Note: The cic.log file is available in the CIC’s log directory (Program Files\CA\SC\CIC\logs.)
Solution:
The subsequent downloads will be successful and the download should complete without any error.
Symptom
Software content download job fails.
Solution
Before installing Client Automation, ensure that Unicenter Patch Management is not already installed.
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