Customizing Asset Management › Policies › Policy Definition › Create a Query Based Policy

Create a Query Based Policy

Query based policies are evaluated whenever the associated query is run.

To create a query based policy

1. Navigate to the Policies folder.
2. Click New in the Tasks section.

   The Policy Designer dialog appears.

3. Specify the necessary details in the following sections:

   General

   Specifies general information about the policy such as name, severity, and the dependant query.

   Evaluation

   Specifies the options for evaluating the policy. You can either evaluate the policy when Collect task processing is done or designate the engine for policy evaluation at the specified interval.

   Service Desk

   Enables the CA Service Desk Manager integration. You can select the problem types and choose to a raise service ticket whenever the policy is violated.

   Note: This section is enabled only if you have set the Service Desk integration to True in the Default Computer Policy. By default, it is set to False.

   Add Action

   Specifies the action type to be triggered by the policy.

Note: For more details about the Policy Designer dialog, see the DSM Explorer Help.

More information:

Configure Integration to Service Desk