How to Integrate CA Clarity PPM with VersionOne › Review the Integration Status

Review the Integration Status

To verify that data is successfully transferring to VersionOne and back to CA Clarity PPM, check the synchronization job details and the CA Clarity Background (bg) services log file. For more information on how to do this, contact your system administrator.

You can also review the project integration status. An unsuccessful integration can indicate one of the following issues:

• The VersionOne credentials are incorrect on the Remote API Admin Settings page.
• The VersionOne server is down.

If any information is entered incorrectly, try integrating again by reentering the correct values and running the Remote Project Sync job.

The following procedure describes how to review the project integration status.

Follow these steps:

1. Open Home, and from Portfolio Management, click Projects.
2. Open the project, and from the Properties, click VersionOne.
3. Review this information:

   Sync Status

   Displays the status of the Remote Project Sync job as successful, pending, or failed. A pending status means that the synchronization job has not run after linking a project to VersionOne.

   Sync Detail Information

   Displays the details of the job status such as date and time when it was last run. If the job failed, displays details of the errors.

   Last WBS Sync Time

   Displays the last time the epic tasks were synchronized with the project WBS in CA Clarity PPM.

   Last Timesheet Sync Time

   Displays the last time the epic worklogs were synchronized with the project timesheets in CA Clarity PPM.